Sometimes, stuff happens. And because stuff happens, we go above and beyond on the hobbyDB marketplace platform to keep buyers safe, no matter the circumstance. 

If you encounter any issue with your order -- the seller is late to ship, the shipment is lost, the order arrives damaged, or anything of that nature -- you can rest assured that your purchase (and your money!) is protected by the hobbyDB buyer protection policy, strengthened by our unique payment policy

In the event that anything goes wrong, simply open a Case with Andrew, our Customer Service Jedi and he'll ensure you're taken care of right away.